Heights Studios · The Heights Venue (heightsdallas.com) · Dallas, Texas
Effective date: October 7, 2026
Heights Studios ("we," "us," or "our") operates The Heights Venue and the website heightsdallas.com (the "Site"), a creative, event, and pop-up space in Dallas, Texas. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or submitting an inquiry or lead form, you agree to the practices described here.
1. Information We Collect
Information you give us
When you contact us, request availability, or submit a booking or lead form (including forms shown in our Google ads), we may collect:
- Your name
- Email address
- Phone number
- Event details you choose to share, such as event date, event type, and estimated guest count
- Any additional information you include in a message to us
Information collected automatically
When you visit the Site, we and our analytics and advertising partners may automatically collect technical information such as your IP address, device and browser type, pages viewed, referring URLs, and interactions with our ads. This is collected through cookies and similar technologies (see Section 4).
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and follow up about booking The Heights Venue
- Prepare quotes, availability, and event or rental proposals
- Provide, operate, and improve the Site and our services
- Measure and improve the performance of our advertising, including Google Ads
- Send you information about availability, offers, or updates where you have asked us to or where permitted by law
- Comply with legal obligations and protect our rights
3. Lead Forms and Advertising
We advertise The Heights Venue through Google Ads, including lead forms that may appear directly within an ad. When you submit a lead form, Google collects the information you provide and makes it available to us so we can contact you about your inquiry. Google's handling of that information is governed by the Google Privacy Policy. We use the details you submit only to respond to and manage your inquiry, as described in this policy.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to operate the Site, understand how it is used, and measure advertising. This includes services such as Google Ads and Google Analytics, which may set cookies and collect usage data to help us understand ad performance and reach relevant audiences. You can control cookies through your browser settings, and you can learn about Google's advertising controls at adssettings.google.com. Disabling cookies may affect how parts of the Site function.
5. How We Share Information
We do not sell your personal information. We may share it with:
- Service providers who help us operate our business (for example, website hosting, email, CRM, scheduling, and analytics providers), who may use it only to provide services to us
- Advertising and analytics partners such as Google, as described above
- Legal and safety recipients when required by law, to enforce our agreements, or to protect the rights, safety, and property of Heights Studios, our guests, or others
- A successor entity in connection with a merger, acquisition, or sale of assets
6. Data Retention
We keep your information for as long as needed to respond to your inquiry, provide our services, and meet our legal, accounting, and reporting obligations, after which we delete or anonymize it.
7. Your Choices and Rights
You may:
- Ask us to access, correct, or delete the personal information we hold about you
- Opt out of marketing messages at any time by using the unsubscribe link or replying to ask us to stop
- Control cookies and ad personalization through your browser and Google's ad settings
Depending on where you live (for example, under the Texas Data Privacy and Security Act or other applicable laws), you may have additional rights regarding your personal data. To exercise any of these rights, contact us using the details below.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective date" above and post the updated version on this page.
11. Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
Heights Studios — The Heights Venue
Email: booking@theheightsdistrict.com
Phone: 972-310-1921
Address: 1107 Dragon Street, Dallas, Texas 75207
Web: www.heightsdallas.com