FAQs
Find quick answers to common questions about booking, rentals, and events at Heights District. Learn more about our policies, setup options, decor, and vendor guidelines before your visit.
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The space can accommodate up to 350 people, depending on layout and setup requirements.
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Yes, alcohol may be sold and/or consumed during events as long as it’s legally served to adults by a TABC-certified staff or licensed vendor.
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Permanent installations are not permitted. All décor and setups must be removable or able to be broken down after your event.
Decals and temporary wall adhesives are allowed as long as no damage occurs to the space.
Screws, nails, or fixtures may be used only if walls are restored to their original condition after teardown. -
Yes, Bluetooth speakers are available as an add-on to your reservation. Please request them in advance to ensure availability.
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To prevent scheduling conflicts, your reservation must include all load-in, setup, strike, and load-out time.
With advance notice, additional time may be granted under special circumstances and with management approval.
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Outside vendors are welcome, but their company names and contact details must be shared with management prior to the event for approval and coordination.
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Yes, food trucks are welcome with prior approval. Trucks must park in designated areas and comply with all city health and fire regulations.
Please notify management in advance so we can help coordinate placement and power access if needed.
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Yes, we offer free parking directly on-site for guests and vendors. Additional street and overflow parking are available nearby. We recommend carpooling for large events to ensure enough space for everyone.
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Yes, we offer walkthroughs by appointment to help you plan your event or shoot. Contact us in advance to schedule a tour.
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Pets are welcome for photo and video shoots with prior approval. For events, restrictions may apply based on size and setting.
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Cancellations for hourly rentals must be made more than 48 hours in advance receive a full refund.
Cancellations for hourly rentals within 48 hours are non-refundable. Rescheduling may be possible depending on availability.
Contact management for cancellations for the entire space rentals.